Viva! Get Amazing Deals at Teleperformance’s Sales Event

Viva Sales at Teleperformance: A Comprehensive Overview
Introduction
We’re here to discuss how Teleperformance, a global call center provider, is leveraging Microsoft Viva Sales to help its customer service and sales teams better engage with customers. This blog post will provide a comprehensive overview of Teleperformance’s use of Microsoft Viva Sales, as well as how it can help boost customer satisfaction and sales performance.

Teleperformance and Microsoft Viva Sales
Teleperformance is the world’s leading call center provider, with operations in more than 65 countries. Teleperformance helps its customers create better experiences for their customers by providing services such as customer service, sales, technical support, and more. The company recently began leveraging Microsoft Viva Sales to help its customer service and sales teams better engage with customers.

How Does Microsoft Viva Sales Help Teleperformance?
Microsoft Viva Sales is an AI-driven sales platform that helps sales teams increase customer engagement, boost sales performance, and improve customer satisfaction. With Microsoft Viva Sales, Teleperformance can provide its sales teams with the tools and data they need to better understand their customers and their purchasing behaviors. This includes customer profile data, customer sentiment analysis, customer purchase history, and more.

Microsoft Viva Sales Features
Microsoft Viva Sales provides a comprehensive set of features to help Teleperformance’s customer service and sales teams better engage with customers. This includes:

* Customer profile data
* Customer sentiment analysis
* Customer purchase history
* Real-time insights and analytics
* Personalized customer engagement
* Integration with Microsoft Dynamics CRM

The Benefits of Microsoft Viva Sales for Teleperformance
Teleperformance is leveraging Microsoft Viva Sales to help its customer service and sales teams better engage with customers. The platform provides Teleperformance with a comprehensive set of features that can help improve customer satisfaction and boost sales performance. These features include customer profile data, customer sentiment analysis, customer purchase history, and more. Additionally, Microsoft Viva Sales provides Teleperformance with real-time insights and analytics, enabling them to better understand their customers and their purchasing behaviors.

Conclusion
Teleperformance is leveraging Microsoft Viva Sales to help its customer service and sales teams better engage with customers. Microsoft Viva Sales provides Teleperformance with a comprehensive set of features that can help improve customer satisfaction and boost sales performance. Additionally, the platform provides Teleperformance with real-time insights and analytics, enabling them to better understand their customers and their purchasing behaviors.
References:
Viva Sales at Teleperformance
1. Teleperformance Sales
2. Teleperformance Viva Sales
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